Services

Private systems for clear work.

Human Engine designs the structures that make complex organisations easier to run: how knowledge is held, how decisions are made, how language stays consistent, and how workflows move without friction.

We don’t “advise” in the abstract. We deliver finished systems — with documentation, governance, and handover — so your team can operate with clarity long after the project ends.

Engagement Entry

Clarity Audit™

A short diagnostic that shows exactly what to fix — and what it will return.

If your organisation feels busy but not clean, it’s usually not a people problem. It’s a structure problem: unclear ownership, scattered documents, inconsistent language, and decisions made without visible evidence.

The Clarity Audit produces a precise baseline and a build plan you can actually trust.

You’ll leave with

  • Decision & knowledge map (where decisions are made, where knowledge lives, who owns it)
  • Document inventory (what exists, what’s duplicated, what’s missing, what’s risky)
  • Friction report (where work repeats, stalls, or falls through)
  • AI suitability map (what’s safe to automate, what must stay human)
  • Executive report (PDF) with priorities, sequence, and recommended build scope

Best for teams preparing an AI build, replatform, or operational reset.

Core Systems

Systems that govern real work.

Private AI System™

A private, governed AI workspace built on your documents and decision logic.

Most “AI rollouts” fail because they bolt tools onto messy knowledge. We build private AI systems as infrastructure: bounded, owned, and designed for real work — not demos.

What it is

A secure AI workspace that helps staff draft, search, summarise, compare, and decide — using your approved materials and rules.

You’ll receive

  • AI workspace configured for your team (roles, permissions, boundaries)
  • Knowledge ingestion & retrieval (structured sources, document rules, update method)
  • Prompt architecture (a versioned library for your actual work outputs)
  • Governance & safety controls (what it may do, what it must never do)
  • Evaluation & acceptance tests (quality gates before it becomes “business as usual”)
  • Operating Manual + training (handover, upkeep, ownership)

Best for advisory firms, policy teams, research-heavy orgs, operations teams with high document volume.

Workflow Automation Architecture™

Automations that remove repetition without breaking accountability.

Automation should not create invisible failures. We design workflows where ownership stays clear, exceptions are handled, and the system doesn’t collapse the moment conditions change.

You’ll receive

  • Workflow blueprint (current to target state, with decision points and owners)
  • Implemented automations (handoffs, approvals, reporting, document flows)
  • Exception handling (what happens when inputs are missing / wrong / late)
  • Audit and logging (so actions remain visible and reviewable)
  • Maintenance guide (how it’s updated, who owns what, what breaks first)

Best for teams buried in coordination: reporting cycles, client delivery, approvals, submissions, internal requests.

Voice Architecture™

A single, enforceable way to write — across people, teams, and AI.

When language isn’t governed, output becomes inconsistent: proposals vary wildly, reports drift, and teams lose credibility. Voice Architecture turns communication into a system.

You’ll receive

  • Voice system (tone, structure, vocabulary, and constraints)
  • Templates (reports, emails, briefs, proposals, internal updates)
  • AI writing layer (prompts + rules that keep outputs consistent)
  • Editorial standards (what “good” looks like, and how to check it)
  • Voice manual (PDF) for onboarding and governance

Best for organisations where trust is earned through language: leadership teams, advisory firms, institutions, public-facing programs.

Platforms & Identity

Credible systems for public work.

Website System™

A website built as a governed publishing system — not a one-off design.

A website fails when it can’t be maintained: unclear structure, unclear publishing roles, and content that can’t scale. We build websites as durable systems with editorial custody.

You’ll receive

  • Information architecture (sitemap, navigation logic, content model)
  • Design system (components, type hierarchy, layout rules)
  • CMS build + publishing workflow (roles, drafts, approvals, standards)
  • Migration and cutover plan (redirects, QA, launch protocol)
  • Performance + accessibility checks (baseline measures and fixes)
  • Governance + handover pack (so the site survives team changes)

Best for organisations whose website must stay credible over time: institutions, firms, programs, public platforms.

Brand Identity System™

Identity as a ruleset: coherent, scalable, and easy to apply correctly.

Brand work fails when it’s subjective or hard to use. We design identity systems that behave like standards: clear rules, repeatable layouts, and templates that remove guesswork.

You’ll receive

  • Visual identity system (typography, colour, grid, imagery behaviour)
  • Messaging architecture (positioning, narrative, key language, claims discipline)
  • Template kit (documents, slides, social, proposals — the real daily surfaces)
  • Governance manual (do/don’t, usage rules, QA checklist, versioning)
  • Brand system files (organised for handover and future extension)

Best for teams that need consistency across many contributors: organisations with staff turnover, collaborators, multiple programs, or multi-channel publishing.

PATTERNS

Ready-to-deploy templates and systems for structured work.

PATTERNS is our internal design bureau: modular templates and diagrams that install clarity quickly — for teams that need structure now, not in six months.

You’ll receive (depending on pack)

  • Decision records, registers, and governance templates
  • Dashboards and operational ledgers
  • Research synthesis walls and reporting formats
  • AI prompt packs with documented usage rules

Best for teams who want immediate lift and a consistent operating surface.

Delivery

What “delivery” means at Human Engine

Every engagement ends with:

An operating system your team can run
Documentation you can inherit
Governance you can enforce
Clear boundaries (what it does, what it doesn’t)
Recorded delivery (artefacts, not ambiguity)

Typical starting point

Most clients begin with a Clarity Audit™.

Then move into one build stream:

  • Clarity Audit™
  • Private AI System™
  • Workflow Automation Architecture™
  • Website System™
  • Brand Identity System™
  • Voice Architecture™

Engagement — Response in 3 business days

Ready to scope an engagement.

Send us your context and stewards. We will respond with a plain-language scope, structural requirements, and the governance model we recommend.

ModeRecorded delivery
ChannelDirect sessions
CustodyAudits + rituals

Protocols

Auditable releases; annotations and custody rituals recorded.

Stewards

Principals + custodians; no hand-offs without audits.